Senior Solutions Engineer

The role

You will work with the sales team to identify merchant pain points and consult on the value of Primer. You will translate business requirements into technical solutions and drive client engagements through discovery sessions, workshops, and demos.

What you will do

• Work with the sales team to identify merchant pain points
• Consult with merchants on the value of Primer
• Provide technical expertise to the sales team for business development
• Translate business requirements into technical solutions
• Translate complex technical concepts into simple language
• Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As
• Guide merchants from pre-sales through to successful go-live and ramp-up
• Act as a project owner during complex merchant integrations
• Align internal and external stakeholders
• Collaborate with the Product team to identify feature enhancements

Required qualifications

• Previous experience in a merchant-facing role with a complex API product
• Comfortable implementing frontend SDKs in web or mobile environments
• Ability to advise developers on integration best practices
• Confidence leading discovery sessions and joining presentations at C-level
• Ability to work with technical counterparts at large merchants
• Deep interest or knowledge about tech
• Ability to understand, explain, and design complex technical solutions
• Project management skills
• Creativity and improvisational skills
• Excellent communication and presentation skills
• Collaborative approach
• Experience working in a fast-paced and scaling environment

Nice to have

• Ideally in payments

Benefits

• Fully remote and globally distributed
• Competitive share options
• Flexible holiday, with 25 days minimum to be taken
• Co-working space access across major cities
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• Private Medical Insurance
• A broad set of additional perks and benefits (depending on location)

Before you apply

• Initial intro call with a Talent Partner
• Interview with the Hiring Manager
• Challenge Stage - Contextualised to the role
• Final, values-alignment interview

About the company

Primer is the unified infrastructure for global payments. They provide finance and payments teams visibility and control to reduce complexity and improve performance from a single platform.