Solutions Engineer

Australia, Remote. Posted 2 months ago

The role

Solutions Engineers act as technical advisors to merchants using Primer's unified payments infrastructure. You will translate business requirements into technical solutions and collaborate with product, engineering, and commercial teams.

What you will do

Work with the sales team to identify merchant pain points
Consult with merchants on the value of Primer
Provide technical expertise to the sales team for business development
Translate business requirements into technical solutions
Translate complex technical concepts into simple language
Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As
Collaborate with the Product team to identify feature enhancements and new features

Required qualifications

Previous experience in a merchant facing role with a complex API product
Confidence and ease in leading discovery sessions and working with technical counterparts
Deep interest or knowledge about tech
Ability to understand, explain, and design complex technical specifications
Creativity and improvisational skills
Great communication and presentations skills
Collaborative approach
Drive and motivation
Experience working in a fast-paced and scaling environment

Nice to have

Ideally in payments

Benefits

Fully remote and globally distributed
Competitive share options
Flexible holiday, with 25 days minimum to be taken
Co-working space access across major cities
Workations & Company Retreat
The best equipment for your role
£500 towards your home office setup
Generous learning budget
Private Medical Insurance
A broad set of additional perks and benefits (depending on location)

Before you apply

Initial intro call with a Talent Partner
Interview with the Hiring Manager
Challenge Stage - Contextualised to the role
Final, values-alignment interview

About the company

Primer is the unified infrastructure for global payments. They provide finance and payments teams visibility and control to reduce complexity and improve performance from a single platform.