Revenue Operations Lead

The role

You will own the systems, processes, and reporting that move families from their first interaction through their first day of school. You will manage Salesforce, HubSpot, and calling technology to create a reliable view of the enrollment funnel.

What you will do

• Own Salesforce, HubSpot, and the broader revenue technology stack
• Maintain data quality, system documentation, and operating standards
• Translate business needs into technical requirements
• Lead testing, validation, deployment, and adoption for system enhancements
• Redesign lead flow and move workflows toward native platform integrations
• Evaluate, select, and implement the next calling and communications platform
• Build and maintain reporting across the full funnel
• Establish weekly and monthly reporting to evaluate performance
• Build forecasting and capacity-management tools
• Create a documented playbook library for Admissions coaching

Required qualifications

• Deep, hands-on experience with both Salesforce and HubSpot, including relevant certifications
• Track record of personally building and administering systems
• Experience building or rebuilding a revenue engine within an early-stage or rapidly scaling company
• Previous experience leading a sales or customer-facing team
• Experience supporting high-consideration consumer sales
• Strong understanding of lead routing, attribution, lifecycle stages, data architecture, reporting, and funnel management
• Ability to turn ambiguous business problems into clear requirements, prioritized solutions, and shipped improvements
• Solutions-oriented approach
• Systems mindset

Nice to have

• Experience evaluating and implementing CTI or calling platforms
• Sales enablement or playbook-development experience
• Experience building forecasting, staffing, or capacity models
• Experience supporting a multi-location or geographically distributed organization

About the company

Primer is a growing network of K–8 schools restoring the foundations of American education. The company focuses on mission execution and avoids social or political activism at work that is unrelated to the mission.