Manager, Recruiting Operations

The role

You will build systems, processes, and team structure to scale hiring. You will lead the Recruiting Coordinator team and own recruiting systems and dashboards.

What you will do

• Manage, develop, and grow the Recruiting Coordinator team.
• Establish team structure, capacity planning, and operating rhythms.
• Build onboarding, learning and development, and shadow programs.
• Own and optimize Ashby, including ATS configuration, workflows, and integrations.
• Build and maintain recruiting dashboards tracking pipeline health and capacity.
• Improve recruiting systems and processes.
• Design and maintain structured interview plans, loops, and scorecards.
• Develop recruiting playbooks, templates, and documentation.
• Identify bottlenecks and improve processes from role kickoff through offer close.
• Develop hiring manager resources, interviewer training, and structured interviewing guidelines.

Required qualifications

• 6+ years of experience in recruiting operations, talent operations, recruiting coordination, or a related function.
• 2+ years of people management.
• Hands-on experience managing and optimizing Ashby.
• Experience leading Recruiting Coordinators and developing onboarding, training, or shadow programs.
• Strong understanding of interview planning, structured hiring, and hiring manager enablement.
• Data-driven, with experience building dashboards and translating recruiting metrics into actionable insights.
• Strong cross-functional partner with a builder mindset, high ownership, and a passion for creating scalable processes.

Benefits

• Base salary
• Equity
• Full range of benefits and perks

About the company

Profound is an AI marketing platform used by the Fortune 500 and innovators. It provides data on what people ask AI and uses agents to automate marketing tasks.