Member of Technical Staff, Machine Learning

The role

You will design, build, and ship large scale NLP and LLM systems. You will own workflows from data to deployment to power classification, ranking, clustering, topic discovery, and content generation.

What you will do

• Build and deploy NLP models at scale for classification, ranking, clustering, topic extraction, and summarization
• Design LLM workflows for context and content generation end to end
• Develop prompt and template libraries aligned to brand voice and channel
• Create evaluation frameworks for generated content
• Instrument content performance across AEO and SEO visibility, engagement, and conversion
• Transform large text datasets into production features and signals
• Partner with engineering to instrument events, maintain data pipelines, and uphold high data quality and observability
• Collaborate with product, data, and go-to-market teams on success metrics and experiments

Required qualifications

• Proven experience shipping machine learning systems in production at scale, especially with large text data
• Hands-on experience building LLM content systems including prompting, templating, retrieval or RAG, guardrails, and evaluations
• Fluency in SQL
• Strong Python skills with modern machine learning tooling
• Strong grasp of machine learning and generation quality metrics
• Ability to design offline and online evaluations and monitoring
• Ability to innovate when off-the-shelf solutions do not fit the problem
• Experience working in cross-functional, high-performance teams
• Clear communication with both technical and non-technical partners
• Ownership mindset and comfort operating in a fast-paced environment
• Excited by ownership of the entire product analytics function at an early stage company
• Motivated by shaping how usage is measured and how product decisions are made

Benefits

• Base salary
• Equity
• Full range of benefits and perks

About the company

Profound is an AI marketing platform used by the Fortune 500 and innovators. It provides research, briefs, content, campaigns, and reporting alongside agents.