Member of Technical Staff, TLM, Internal Tooling

The role

You will build and lead the Internal Tooling team to create applications, integrations, and AI-powered workflows. You will own technical direction and delivery while hiring, coaching, and growing engineers to help internal teams work with less manual effort.

What you will do

• Build and lead a team of engineers, including hiring, coaching, feedback, and career development
• Set the roadmap and technical direction for internal tools and automation
• Design and build internal applications, integrations, and AI-powered workflows
• Work with GTM and other internal partners on systems such as lead routing, data enrichment, and operational workflows
• Bring existing internal systems onto a reliable, secure foundation
• Build evaluation, human review, and fallback paths into AI-powered workflows
• Decide when to build, buy, or reuse existing systems
• Establish a clear intake and prioritization process
• Stay hands-on through system design, code reviews, debugging, and engineering contributions
• Own the health of the team's systems, including incident response and sustainable operational practices

Required qualifications

• Experienced engineer and technical leader who has built and operated production applications and integrations
• Strong experience with TypeScript and Python, including writing and operating production code
• People leader who enjoys hiring and developing engineers, giving direct feedback, and building a high-performing team
• Experienced working with internal stakeholders to understand their workflows and turn ambiguous needs into useful products
• Comfortable leading across architecture and implementation
• Able to prioritize competing requests and communicate clearly with both technical and non-technical partners
• Thoughtful about operating systems in production, including testing, observability, access controls, and incident response
• Thrive in a startup environment that values speed, iteration, and quality
• Can just do things

Nice to have

• Experience building internal tools, business applications, or automation for GTM and Operations teams, including LLM-powered applications or agent workflows
• Experience with Rust
• Experience with cloud infrastructure, data pipelines, and integrations with tools such as Salesforce, Snowflake, and Slack
• Experience taking ownership of systems built across multiple teams and bringing them onto a shared operational foundation
• Experience building a new engineering team or function

Benefits

• Base salary
• Equity
• Full range of benefits and perks

About the company

Profound is an AI marketing platform used by the Fortune 500. It is an AI-native company where marketing teams perform research, briefs, content, campaigns, and reporting.