Ads Solutions Manager

The role

You will own the customer relationship from kickoff through ongoing campaign management for design partner and early customer accounts. You will act as a subject matter expert for Ads Studio and translate customer feedback into product requirements.

What you will do

• Own the customer relationship from kickoff through ongoing campaign management
• Be the expert on pixel implementation, bidding, campaign setup, and reporting
• Run onboarding for new accounts
• Translate customer questions and blockers into asks for product and engineering
• Track account health and manage the beta-to-paid transition
• Turn account patterns into product feedback and repeatable processes
• Build the playbook for the role
• Serve as the primary post-sale partner for Ads Studio customers

Required qualifications

• 4-6 years experience in a client-facing role such as engagement management, customer success, or account management
• Comfortable working with ambiguity and early-stage products
• Want to become a subject matter expert in a technical, fast-moving product area
• A builder's mindset
• Startup instincts
• Clear, sharp communicator

Nice to have

• Ideally somewhere you owned the full relationship rather than a slice of it

Benefits

• Base salary
• Variable compensation
• Equity
• Full range of benefits and perks

About the company

Profound is an AI marketing platform used by the Fortune 500 and innovators. It provides research, briefs, content, campaigns, and reporting alongside AI agents.