Forward Deployed Engineer

The role

You will work directly with utilities and government agencies to integrate technology into their existing systems. You will solve complex customer problems and improve products based on first hand context.

What you will do

• Work directly with utilities and government agencies to integrate Promise's technology into their existing systems.
• Dive into customer problems, understand data, and craft technical solutions.
• Improve Promise's products using first hand context.
• Travel occasionally up to 40% of the time to join customers on-site.

Required qualifications

• 4+ years of experience building and deploying production software.
• Experience in a customer-facing technical role.
• Willingness to learn JavaScript / TypeScript, ETL tools, SQL, and React.
• Must reside in the US.

Nice to have

• JavaScript / TypeScript
• ETL tools
• SQL
• React

Benefits

• Stock options for all full-time employees
• 100% Paid base medical, dental, and vision insurance plans for employees and dependents
• Self-managed FTO
• 12 paid holidays

Before you apply

• Hiring is restricted to US persons, which includes US citizens and permanent residents (e.g., Green Card holders).
• Candidates must reside in the US.
• Promise participates in E-Verify.

About the company

Promise modernizes how government agencies and utilities support people in financial difficulty. They build technology to help residents receive benefits, engage with assistance programs, and set up flexible payment plans.