Prompt
AR Specialist
Remote. Posted 17 months ago
The role
The Accounts Receivable Specialist ensures accurate and timely billing and reimbursement for multi-specialty medical professional services. This role involves managing unpaid patient accounts, re-billing, payment posting, and appeals in accordance with insurance regulations.
What you will do
- Prepare and resubmit corrected claims to insurance companies.
- Analyze first pass rejected claims for accuracy.
- Research and follow up on primary and secondary billing claims.
- Review, assess, and process claim appeals.
- Evaluate customer accounts and recommend adjustments or write-offs to the Manager.
- Identify and report billing problems, errors, or discrepancies to management.
- Generate and distribute monthly patient balance due statements.
Required qualifications
- Proficient in Google for Business, MS Office, Excel and Word.
- A customer success-oriented attitude.
- Excellent communication and negotiation skills.
- Problem-solving aptitude.
- Comply with HIPAA regulations regarding the protection of patient health information.
Nice to have
- One to three (3) years of experience in medical insurance claims billing and collections
- Experience with physical therapy EMR systems
Benefits
- Competitive salaries
- Potential equity compensation for outstanding performance
- Flexible PTO
- Company-wide sponsored lunches
- Company paid disability and life insurance benefits
- Company paid family and medical leave
- Medical, dental, and vision insurance benefits
- Discounted pet insurance
- FSA/DCA and commuter benefits
- 401k
- Complimentary subscription to digital fitness classes and wellness content
- Recovery suite at HQ – includes a cold plunge, sauna, and shower
Before you apply
- Policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent.
About the company
Prompt is a team building software for rehab therapists. They help outpatient rehab organizations treat more patients and deliver better care with less environmental waste.