Payment Posting and AR Specialist

The role

The person will review and post insurance and patient payments. They will also provide Accounts Receivable support such as researching outstanding insurance claims and preparing appeals.

What you will do

• Review and accurately post insurance and patient payments
• Resolve auto-posted ERA errors on a daily basis
• Import and upload payment files from clearinghouses and payer websites
• Manually post payments received via bank lockbox deposits, facility deposits, and RTA checks
• Perform necessary adjustments, billing corrections, auditing, and account analysis
• Assist with month-end reconciliation and closing processes
• Facilitate payment batch processing and collaborate with billing staff
• Process remote bank deposits and manually post cash receipts
• Collaborate with the Client Relations Manager to research and resolve payment discrepancies
• Provide Accounts Receivable support including researching claims and submitting appeals

Required qualifications

• Knowledge of payment posting processes, including adjustments, write-offs, and refunds
• Familiarity with medical billing and understanding of payer policies, insurance laws, and medical terminology
• Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer
• Ten-key proficiency with speed and accuracy
• Strong organizational skills
• Excellent written and verbal communication skills
• Problem-solving skills

Nice to have

• Prior medical billing/AR experience preferred

Benefits

• Competitive salaries
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Before you apply

• Policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent

About the company

Prompt is delivering highly automated and modern software to rehab therapy businesses. They are a fast-growing company in the therapy EMR space.