Senior Full Stack AI Engineer (Natural Language Systems)

The role

This person will lead AI projects from ideation to production and develop real-time AI systems involving speech and natural language understanding. They will build model and prompt pipelines for LLM-powered workflows and help grow the AI team.

What you will do

• Drive Prompt's mission to improve healthcare through modern technology including AI
• Lead AI projects from ideation to architecture, production, and iteration
• Develop and deploy real-time AI systems involving speech and natural language understanding
• Build robust model and prompt pipelines for LLM-powered workflows
• Partner with Product and Engineering to identify high-leverage AI opportunities
• Help develop Prompt's strategic AI roadmap
• Apply AI to improve client and internal operations
• Develop a deep understanding of Prompt's product, customers, and the business of rehab therapy
• Help grow and lead the AI team, including training and development of junior team members

Required qualifications

• 4+ years of experience building AI/ML systems in industry or academia, with meaningful production ownership
• Strong experience building and evaluating NLP and/or LLM systems
• Experience working with speech-related pipelines in production or near-real-time settings
• Track record of benchmarking and iteratively improving accuracy, cost, and latency
• Enthusiastic and pragmatic problem-solving mindset
• Excellent communication skills
• Python (>3.9)
• Docker (Basics)
• Willingness to learn and deeply understand the healthcare sector, specifically physical therapy, occupational therapy, and speech therapy
• Interested in a heavy code contribution role

Nice to have

• AWS familiarity (S3, RDS, EC2)
• Experience building and optimizing real-time speech processing systems
• Experience with modern STT engines and their evaluation
• Experience with modern TTS engines and voice pipeline integration
• Experience designing, developing, and optimizing IVR applications
• Experience working with CPaaS platforms (e.g., Twilio) for telephony workflows and conversational routing
• Experience architecting ML/LLM evaluation pipelines and quality systems
• Experience with recommendation systems, automation systems, or large-scale workflow orchestration
• Familiarity with FastAPI, Pydantic, SQLAlchemy, PostgreSQL
• Experience with CI/CD pipelines and production observability tooling

Benefits

• Competitive salaries
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Before you apply

• Do not apply if you are not interested in a heavy code contribution role
• Policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent

About the company

Prompt is a mission-driven startup that delivers highly automated and modern B2B enterprise software to rehab therapy businesses. They are the go-to platform in the space and are rapidly growing their market share.