Behavioral Health Care Manager

The role

The Behavioral Health Care Manager provides evidence-based treatment to oncology patients via telehealth. This role involves conducting assessments, developing treatment plans, and collaborating with oncology teams through a Collaborative Care Model.

What you will do

• Conduct structured assessments of mental and behavioral health and functioning of oncology patients.
• Develop treatment plans using Protocol's evidence-based modular treatment approach.
• Implement treatment modules and conduct ongoing progress assessment.
• Maintain a patient registry aligned with Collaborative Care Model requirements.
• Participate in weekly consultation meetings with Protocol's consulting psychiatrist.
• Communicate and collaborate with oncology teams about patient progress and recommendations.
• Attend care coordination meetings as needed.
• Maintain a patient caseload targeting 65% patient-facing time.
• Participate in initial and ongoing training required by Protocol.
• Utilize between-session messaging to support patients.

Required qualifications

• Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity.
• Ability to deliver care in a virtual setting.
• Experience with patients with oncology and/or chronic/serious medical conditions.
• Experience supporting patients with suicidal ideation and/or trauma.

Nice to have

• Active, unrestricted license to provide mental health treatment in at least one U.S. state
• Certified proficient for practice in Spanish or Mandarin

Benefits

• Extensive training in evidence-based treatment modules
• Ongoing consultation and professional development opportunities
• Medical, dental, and vision insurance
• 401k
• Flexible paid time off
• Malpractice insurance covered by Protocol
• Covered cost for continued education and license renewals

About the company

Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. The team delivers high-quality mental health support using the collaborative care model.