Protocol Cares
Manager, Go To Market Operation
Chicago, IL, Remote. Posted a month ago
The role
The Manager of GTM Operations will serve as the execution hub across Sales and Partner Success. This person will own revenue operations infrastructure, systems, reporting, processes, and administrative work.
What you will do
- Provide administrative and project support across Sales and Partner Success
- Maintain an organized library of sales and partner materials
- Track follow-ups, proposals, contracting steps, partner requests, and deliverables
- Own and administer HubSpot including data integrity, workflows, and reporting
- Coordinate partner meetings and QBRs
- Execute marketing and GTM campaigns through HubSpot
- Own press releases from drafting through publication
- Own conference planning and execution
- Identify process gaps and build repeatable workflows
Required qualifications
- 5+ years of experience in revenue operations, sales operations, GTM operations, business operations, or a similarly hands-on cross-functional role
- Experience personally administering and maintaining a CRM
- Demonstrated ability to build practical reporting, workflows, documentation, and operating cadences
- Strong project management skills
- Exceptional attention to detail
- Strong written and verbal communication skills
- Ability to use data to surface insights
- Low-ego, resourceful, and collaborative working style
Nice to have
- Direct HubSpot experience
- Experience in healthcare, oncology, behavioral health, or another clinical or specialty care setting
- Experience supporting both new-business and post-sale partner or customer-success teams
- Experience coordinating content, campaigns, collateral, external communications, or creative agency partners
- Experience coordinating participation in conferences or industry events
- Background in an early-stage or high-growth healthcare services company
About the company
Protocol Behavioral Health aims to improve cancer care outcomes by embedding specialized behavioral health and supportive care within oncology care teams. The team consists of experienced healthcare operators and executives in a fast-growing, early-stage company.