Head of Closing & Funding

The role

The Head of Closing & Funding will provide operating expertise to a software-driven closing and funding platform. You will own controls, exceptions, quality standards, and domain knowledge to help Product and Engineering automate the closing process.

What you will do

• Own closing and funding domain expertise from clear-to-close through funding
• Identify repetitive coordination, document, settlement, and funding work to be automated or eliminated
• Translate closing workflows, state and settlement nuances, and expert judgment into product requirements and operating rules
• Build human-review queues, controls, SLAs, and escalation paths
• Reduce redraws, funding delays, defects, and unnecessary manual touches
• Establish metrics for automated workflow coverage, exception rates, cycle time, quality, and manual intervention
• Partner closely with Underwriting, Account Management, Post-Closing, Product, and Engineering
• Build the expert operations layer required as volume grows

Required qualifications

• Significant mortgage closing and/or funding leadership experience
• Experience operating at 250 to 300+ loans per month, ideally substantially more
• Deep understanding of closing operations, documents, settlement, and funding workflows
• Demonstrated ability to improve process, quality, or throughput
• Comfortable making domain knowledge explicit enough for technical teams to encode

Nice to have

• Wholesale lending experience

About the company

Pylon is a vertically integrated mortgage platform that turns origination into a single API. The company is backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.