Lead Product Manager, Agent Platform

NYC or Palo Alto (in office). Posted 16 days ago

The role

You will own the Agent Platform by building internal tools for engineers and operators and external APIs for customers. You will set the direction for agents and manage the roadmap for orchestration, retrieval, and guardrails.

What you will do

Set the direction for agents across Pylon and align product, engineering, and operations
Own the roadmap for core platform pieces like tools, orchestration, context, and memory
Speed up internal teams moving from idea to production agents
Treat evals as a product with shared datasets, benchmarks, and regression checks
Own how external agents work with Pylon via MCP servers, APIs, and permissions
Ensure every agent action can be traced and explained for regulators
Make build or buy calls on models, vector databases, frameworks, and vendors
Write and ship code to the codebase and build agents on the platform
Work with GTM and Account Management to support customers and deals
Help hire and grow the team as the platform scales

Required qualifications

4+ years as a product manager
Owned and scaled a developer platform, infrastructure product, or API used by several teams or outside customers
Shipped LLM-based agents or agent tooling to production
Know tool use, MCP, multi-agent orchestration, and structured outputs
Know evals including golden datasets, LLM-as-judge, and regression testing
Understand retrieval including RAG, embeddings, vector databases, chunking, hybrid search, and reranking
Understand tradeoffs between prompt and context engineering, model choice, and fine-tuning
Familiar with tracing, guardrails, prompt injection, and protecting sensitive data
Write code and are comfortable committing to a production codebase
Built 0-1 enterprise software in a regulated industry
Can write SQL and define metrics
Must live in or be willing to relocate to Palo Alto (CA) or New York City

Nice to have

An engineering background
Mortgage or fintech infrastructure experience
Work on document understanding (OCR, extraction, classification)

About the company

Pylon created the first vertically integrated mortgage platform that turns origination into a single API. The company is backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.