Pylon

Lead Forward Deployed Product Manager

NYC or Palo Alto (in office). Posted 16 days ago

The role

You will embed with strategic customers to understand their mortgage workflows and integrate Pylon into their operations. You will own integrations from design to launch and write code to build tools and integrations.

What you will do

  • Embed with strategic customers to understand teams, systems, and mortgage workflows
  • Map customer workflows and create plans to get them live quickly
  • Own integrations from scoping and solution design through data mapping, configuration, testing, and launch
  • Replace manual steps and bottlenecks with Pylon
  • Write and ship code including integrations, scripts, configurations, internal tools, and agents
  • Bring customer learnings back to the product team to shape the core platform
  • Act as the accountable person for each engagement with customer executives and technical leaders
  • Advise customer leadership on modernizing mortgage operations
  • Define and track success metrics like time to go live, adoption, and efficiency gains
  • Build playbooks and reusable tools and help grow the forward deployed team

Required qualifications

  • 8+ years in software in roles like forward deployed engineering, solutions engineering, technical product management, or management or implementation consulting
  • Led complicated, high-stakes enterprise projects from scoping through launch
  • Worked directly with C-suite executives and senior technical leaders
  • Comfortable taking charge in the room and delivering hard news
  • Write code and comfortable committing to a production codebase
  • Work directly with customer engineering teams and with APIs and data
  • Great at understanding complicated business workflows and turning them into product requirements
  • Comfortable with ambiguity and juggling several customers at once
  • Can write SQL
  • Built or deployed 0-1 enterprise software in a regulated industry
  • Willing to travel regularly to customer sites
  • Must live in or be willing to relocate to Palo Alto (CA) or New York City

Nice to have

  • mortgage, lending, or fintech experience
  • experience with mortgage systems like loan origination systems

About the company

Pylon is a vertically integrated mortgage platform that turns origination into a single API. It is backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.

Lead Forward Deployed Product Manager at Pylon | JobZoey