Head of Underwriting

The role

The Head of Underwriting will own underwriting domain expertise, quality, policy interpretation, and exception handling. You will translate underwriting guidelines and expert judgment into requirements for the Decisioning platform to automate credit decisions.

What you will do

• Own underwriting domain expertise, quality, policy interpretation, and exception handling
• Review complex or unsupported scenarios and define how they should be handled
• Translate underwriting guidelines and expert judgment into requirements for Product and Engineering
• Identify recurring conditions, reviews, and escalations to be automated or eliminated
• Establish QA, monitoring, override, and escalation mechanisms for automated decisions
• Partner with Processing, Compliance, Capital Markets, Account Management, Product, and Engineering
• Build metrics around automated decision coverage, manual-review rate, decision time, conditions, exceptions, overrides, and defects
• Help expand product and guideline coverage without sacrificing credit quality

Required qualifications

• Significant mortgage underwriting and underwriting-leadership experience
• Experience operating at hundreds or thousands of loans per month
• Excellent credit judgment and deep knowledge of underwriting guidelines and exceptions
• Ability to make implicit domain expertise explicit and systematic
• Strong process and quality orientation
• Comfortable working directly with technical teams in a rapidly evolving environment

Nice to have

• Strong preference for scaled wholesale lending experience

About the company

Pylon is a vertically integrated mortgage platform that turns origination into a single API. The company is backed by Peter Thiel, Conversion Capital, QED, Citi, Fifth Wall, and the founders of Ramp, Blend, and Mercury.