Software Engineer, AI

The role

You will build features for post-Sales roles to leverage AI for efficient operations. You will build prototypes, improve LLM observability, and build platforms that power AI features like prompt executions and search infra.

What you will do

• Build features so customers in post-Sales roles run operations more efficiently by leveraging AI
• Build prototypes, work independently, iterate quickly, and ship fast
• Build the platforms that power Pylon's AI features - prompt executions, search infra, and more
• Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling
• Have high autonomy, own things end to end, and project manage your own work
• Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
• Collaborate with a strong technical team of senior engineers

Required qualifications

• 3+ years building product features
• Demonstration of strong full-stack fundamentals
• Highly leverage AI for software development
• Can juggle multiple workstreams at the same time
• Worked at startups previously and navigated ambiguous environments
• Strong product sense
• Able to quickly translate customer requirements into technical decisions in our codebase
• Growth mindset
• Want to constantly improve, and want to receive feedback
• In SF or willing to relocate
• Love working in-person

Nice to have

• Experience with our tech stack (React, Golang, GraphQL, and AWS)
• Experience with building agentic products in production

Benefits

• Commuter benefits
• Parental leave
• 14 company holidays + unlimited PTO
• Annual offsite
• Lunch, dinner, and snacks at the office
• Fitness stipend
• Stock options
• Comprehensive benefits package

About the company

Pylon is an agentic support platform purpose-built for B2B companies. It is backed by a16z, BCV, General Catalyst, and Y Combinator.