Head of People & Operations

The role

This person will own people operations, HR, performance and compensation, recruiting, and culture. You will build the function and processes as a player-coach to scale the company.

What you will do

• Own the strategic vision and tackle unknown unknowns
• Understand and own the vision for the company
• Own People Ops including HRIS, equity admin, broker, and immigration counsel
• Manage onboarding, offboarding, payroll, benefits, and compliance
• Own performance and compensation including comp bands, review cycles, and PIPing
• Enable people through manager coaching and promos
• Nurture the culture and embody core values
• Act as Head of Recruiting and maintain the headcount plan

Required qualifications

• Been an active player in scaling People somewhere from 50 to 500 employees
• Lived through real performance and employee-relations calls including PIPs, terminations, and layoffs
• Been through the mud and done the schlep work
• Capable of being a super IC who builds the function and processes

Nice to have

• Non traditional background outside of HR to build an understanding on how to drive a company forward

Benefits

• Commuter benefits
• Parental leave
• 14 company holidays
• unlimited PTO
• Annual offsite
• Lunch, dinner, and snacks at the office
• Fitness stipend

About the company

Pylon is an agentic support platform purpose-built for B2B companies. They are backed by a16z, BCV, General Catalyst, and Y Combinator.