Director, Forward Deployed Engineering (Epic)

The role

You will build and lead a team of Epic Forward Deployed Engineers to integrate an AI platform with health systems. You will own the end-to-end journey from Epic workflow discovery to live production delivery of AI-powered clinical tools.

What you will do

• Build and lead a team of Epic Forward Deployed Engineers
• Serve as executive technical sponsor for 2–3 strategic health system clients
• Lead solution design sessions with client Epic and clinical informatics teams
• Own the interface delivery roadmap for each client
• Translate client clinical workflow requirements into platform specifications
• Establish and maintain a reusable integration playbook across Epic modules
• Represent QH at client governance forums, steering committees, and executive briefings
• Collaborate with internal Data and Product Engineering teams

Required qualifications

• 8+ years in healthcare IT, Epic implementation, or clinical informatics
• At least 2 years in a leadership or principal role
• Deep, hands-on experience with Epic’s integration ecosystem: Bridges (HL7 v2 interfaces), SMART on FHIR, CDS Hooks, MyChart, and In Basket / SendMessage API
• Proven track record running Epic go-lives or directing implementations at Epic partner organizations, Epic consulting firms, or large health systems
• Executive-level communication
• Experience managing client relationships end-to-end
• Familiarity with FHIR R4 interoperability standards and modern EHR integration patterns
• Bachelor’s degree in a technical, clinical, or healthcare-related field

Nice to have

• Epic certification in one or more modules (Bridges, Ambulatory, ClinDoc, MyChart, Orders)
• Experience deploying or designing SMART on FHIR applications in production Epic environments
• Background in clinical decision support design or clinical informatics roles inside a health system
• Familiarity with healthcare AI or clinical NLP applications
• Experience working across multiple EHR platforms beyond Epic (Cerner, Athenahealth, etc.)

Benefits

• Competitive salaries with equity packages
• Robust medical/dental/vision insurance
• Flexible working hours
• Hybrid work options

About the company

Qualified Health is redefining what's possible with Generative AI in healthcare. Their infrastructure provides guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring.