Business Analyst

The role

The Business Analyst will develop, evaluate, and test AI assistant products for hospital system clients. This role involves identifying use cases, conducting on-site product discovery, and supporting the Engagement Manager with account management and data analysis.

What you will do

• Develop, evaluate, and test AI assistant products for hospital system clients
• Engage with health system employees to identify use cases
• Conduct on-site product discovery including workflow mapping and data requirements
• Align with stakeholders on product features and rollout plans
• Leverage the QH Assistant Builder platform to develop AI assistants
• Lead user training and testing
• Coordinate communications and customer support for assistant rollout
• Create presentations for check-ins and executive meetings
• Conduct data analysis for business cases and impact analysis
• Prepare monthly governance metrics for client accounts

Required qualifications

• Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field
• Recent graduate (0-2 years of experience) with demonstrated proficiency in generative AI technologies
• Advanced understanding of GPT models, prompt engineering, and AI application development
• Experience with data analysis tools and methodologies
• Able to work onsite in Palo Alto 3 days/week
• Willingness and ability to travel frequently to client sites for extended periods

Nice to have

• Hands-on experience building custom AI applications
• Familiarity with healthcare workflows, terminology, or IT systems
• Previous internship or project experience in consulting, client services, or healthcare technology
• Experience with data visualization and business intelligence tools
• Experience working in cross-functional team environments
• Advanced knowledge of generative AI, machine learning concepts, and prompt engineering techniques
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Comfortable engaging with healthcare professionals at all levels
• Strong ability to coordinate across multiple internal teams

Benefits

• Competitive salaries with equity packages
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible working hours
• Hybrid work options

About the company

Qualified Health provides infrastructure for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring. The company works alongside leading health systems to drive change using Generative AI.