Program Manager, OER

The role

The Program Manager will lead Organizational Effectiveness, Readiness and help scale the Program Management Office across health system customers. You will build a repeatable operating model with real-time visibility into programs and audits of compliance, governance, and information security.

What you will do

• Run day-to-day PMO operations across multiple customer programs
• Lead program audits across artifacts, compliance, governance, and information security
• Keep the PMO's source of truth current in Zoho and aligned with Notion, Slack, Jira, and Google Drive
• Build and refine a daily digest and reporting views
• Facilitate cross-customer working sessions
• Represent the PMO with customers and align stakeholders
• Trace recurring program issues to their root causes
• Help lay the groundwork for workforce and resource tracking

Required qualifications

• Demonstrated ability to manage multiple complex programs and stakeholders in a healthcare domain context
• Confident, clear customer-facing communication, including delivering difficult messages
• Experience aligning health-system stakeholders and working effectively across functions
• Strong analytic thinking and root cause analysis
• Experience with strategy and road-mapping, and with workforce or resource management
• Hands-on fluency with AI tools such as ChatGPT or Claude
• Hands-on fluency with program and reporting tools such as Zoho, Jira, Notion, Slack, or Power BI
• A builder mindset
• Active listening, emotional intelligence, executive presence, and humility
• Comfort with ambiguity and a drive to create structure

Nice to have

• Background in health AI, healthcare technology, or life sciences programs
• Experience building real-time visibility or analytics for program health
• Experience with compliance, governance, or information security audit processes

Benefits

• Competitive salaries with equity packages
• Medical/dental/vision insurance
• Flexible working hours
• Hybrid work options

About the company

Qualified Health is redefining what's possible with Generative AI in healthcare. Their infrastructure provides guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring.