Part-Time Retail Ambassador - North Park

The role

A Retail Ambassador will provide customer experiences and manage interactions in person, over the phone, and online. This role supports the Retail Manager and Assistant Manager with operational duties and product knowledge.

What you will do

• Provide an unparalleled customer experience for every Rothy’s customer
• Own all day-to-day customer interactions in person, over the phone and online
• Support Retail Manager and Assistant Manager in all operational duties
• Develop and maintain expert-level understanding of products and processes
• Elevate customer feedback and identify and escalate opportunities for improvement
• Create loyalty by connecting customers with the brand and community

Required qualifications

• 2+ years retail or hospitality-oriented experience
• Excellent people skills
• Attention to detail
• Ability to foster connections with customers
• Actively contribute towards meeting and exceeding sales goals
• Availability to work weekends, evenings and holidays
• Ability to work on your feet up to 8 hours a day
• Ability to lift up to 25 pounds
• 18 years of age or older

Benefits

• Wellness and Commuter Programs
• PTO and Wellbeing Time
• Employee Discount Program

About the company

Rothy’s creates wardrobe staples using 3D knitting technology and handcrafted assembly. The company focuses on sustainability and building an inclusive environment.