Full-Time Keyholder - Buckhead Village

The role

You will lead customer experiences and support store operations on the sales floor. You will act as a role model, coach team members, and serve as Manager on Duty.

What you will do

• Lead and model Rothy’s Experience through service and selling
• Coach and guide team members to uphold brand standards
• Drive personal and team sales results
• Engage in strong clienteling practices
• Assist with the execution of in store events and activations
• Support onboarding and training by reinforcing store standards and product knowledge
• Act as Manager on Duty when assigned
• Ensure daily operations, visual merchandising tasks, and service expectations are met
• Own assigned areas of responsibility as part of the Division of Responsibility program

Required qualifications

• 1–2 years of retail or customer service experience
• Proven ability to connect with customers and deliver exceptional service
• Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership
• 18 years of age or older
• Ability to stand/walk an entire shift
• Ability to lift, push carry or otherwise move up to 25 lbs
• Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
• Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

Nice to have

• ideally with some leadership responsibility

Benefits

• Generous paid time off
• 401k matching
• Comprehensive health plans for you and your family
• Supplemental mental health benefits
• Monthly wellness reimbursement
• Employee Discount Program!

About the company

Rothy’s transforms millions of plastic bottles into sustainable shoes and bags. The company focuses on clienteling and building lasting relationships with customers.