Rothys
Assistant Store Manager - University Village
Seattle, WA. Posted yesterday
The role
You will partner with the Store Manager to drive service, sales, and operational excellence. You will lead the team on the sales floor and act as Manager on Duty to support people leadership and business operations.
What you will do
- Partner with Store Manager on recruiting, hiring, onboarding, and training.
- Train the team on SOPs, service expectations, selling skills, and product knowledge.
- Support the execution of the Division of Responsibility program.
- Develop team performance through coaching, check-ins, and monthly 1:1s.
- Support daily store operations and visual merchandising.
- Lead and model Rothy's Experience through service and selling on the sales floor.
- Build customer loyalty through clienteling and relationship-building.
- Drive sales and key performance indicators through goal-setting and coaching.
- Assist in planning and executing in-store events and activations.
- Support presentation standards including visual merchandising, cleanliness, and dress code.
Required qualifications
- 18 years or age or older
- 2–4 years of retail experience, with at least 1 year in a leadership role
- Proven ability to meet or exceed sales targets
- Strong skills in coaching and developing talent on the sales floor
- Familiarity with operational processes, including merchandising and shipment
- Ability to stand/walk an entire shift
- Ability to lift, push carry or otherwise move up to 25 lbs
- Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
- Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift
Benefits
- Generous paid time off
- 401k matching
- Comprehensive health plans for you and your family
- Supplemental mental health benefits
- Monthly wellness reimbursement
- Employee Discount Program!
About the company
Rothy’s transforms millions of plastic bottles into sustainable shoes and bags. The company focuses on clienteling and building lasting relationships with customers.