Full-Time Keyholder - Fifth Avenue

The role

You will lead service on the sales floor at the Fifth Avenue store and help coach team members to uphold Rothy's brand standards. You will build lasting customer relationships through clienteling and support store operations. You may act as Manager on Duty.

What you will do

• Lead and model the Rothy's Experience through service and selling on the sales floor
• Coach and guide team members to uphold brand standards
• Drive personal and team sales results
• Build customer relationships through clienteling
• Assist with in-store events and community activations
• Support onboarding and training on store standards, SOPs and product knowledge
• Act as Manager on Duty when assigned, ensuring daily operations and visual merchandising are met
• Own assigned areas under the Division of Responsibility (DOR) program and report progress to store leadership

Required qualifications

• 18 years of age or older
• 1-2 years of retail or customer service experience
• Proven ability to connect with customers and deliver exceptional service
• Experience with operational tasks such as merchandising, shipment or stockroom leadership
• Ability to stand and walk an entire shift
• Ability to lift, push, carry or move up to 25 lbs
• Ability to frequently bend, reach, stretch, and safely use ladders and step stools
• Ability to follow the dress code, including wearing Rothy's shoes every shift
• Availability to work at least 40 hours per week, including peak days, holidays, evenings and openings

Benefits

• Generous paid time off
• 401k matching
• Comprehensive health plans for you and your family
• Supplemental mental health benefits
• Monthly wellness reimbursement
• Employee Discount Program

Before you apply

• Must be 18 years of age or older
• Must be available for peak days, holidays, evenings and opening shifts
• Must wear Rothy's shoes during every shift

About the company

Rothy's makes stylish, sustainable shoes and bags from recycled plastic bottles. The company describes its stores as built on clienteling, genuine connection and a welcoming, inclusive team.