Full-Time Keyholder - University Village

The role

You will lead the customer experience on the sales floor and support store operations. You will act as a role model, coach team members, and serve as Manager on Duty to ensure brand standards are met.

What you will do

• Lead and model Rothy’s Experience through service and selling
• Coach and guide team members to uphold brand standards
• Drive personal and team sales results
• Engage in clienteling practices to create customer relationships
• Assist with in store events and activations
• Support onboarding and training on service and product knowledge
• Act as Manager on Duty to ensure daily operations and visual merchandising
• Own assigned areas of responsibility within the Division of Responsibility program

Required qualifications

• 18 years of age or older
• 1–2 years of retail or customer service experience
• Ability to stand/walk an entire shift
• Ability to lift, push carry or otherwise move up to 25 lbs
• Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
• Ability to follow dress code, including wearing Rothy’s shoes during every shift

Nice to have

• ideally with some leadership responsibility

Benefits

• Generous paid time off
• 401k matching
• Comprehensive health plans for you and your family
• Supplemental mental health benefits
• Monthly wellness reimbursement
• Employee Discount Program!

About the company

Rothy’s transforms millions of plastic bottles into sustainable shoes and bags. The company focuses on clienteling and building lasting relationships with customers.