Forward Deployed Engineer

The role

Forward Deployed Engineers own technical customer relationships post-sale. You will build integrated solutions on customer data and translate findings into platform improvements.

What you will do

• Embed with customers to build custom integrations and pipelines on their data
• Meet regularly to understand evolving needs and identify new opportunities
• Scope, redesign, and ship new workflows from the ground up
• Debug retrieval quality, LLM performance, and data ingestion in live production environments
• Partner with AI Deployment Managers to drive adoption and unlock new use cases
• Surface platform gaps and themes to engineering and product teams
• Ship integrations and patterns into the platform
• Develop playbooks that scale future engagements

Required qualifications

• 2–5+ years as a software engineer or in a technical customer-facing role (FDE, solutions engineer/architect, implementation engineer)
• Proficient in Python and SQL
• Comfortable working across the stack and in messy real-world data environments
• Familiar with AI/ML concepts: RAG, embeddings, LLMs, retrieval systems
• Strong communicator

Nice to have

• Familiarity with financial services

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) plan including employer match on contributions made while employed by Rowspace
• Monthly commuter stipend
• Free daily lunch
• Fully stocked snack bar in the office
• Regular team offsites

About the company

Rowspace works with sophisticated investors to transform how they work through platform improvements and integrated solutions.