Solutions Engineer (Austin)

Austin, Remote. Posted 9 months ago

The role

You will partner with Sales to run technical demos and support deals. You will design integrations and translate customer feedback into insights for Product and Engineering teams.

What you will do

Become a product expert on Rox architecture, use cases, and customer workflows
Partner with Sales to run technical demos and support deals
Design and explain integrations across data warehouses, CRMs, AI agents, and GTM tooling
Lead technical discovery conversations to surface customer problems
Translate customer feedback into actionable insights for Product and Engineering
Improve how Rox sells by refining demo narratives and technical positioning
Help onboard and train new Solutions Engineers

Required qualifications

Experience as a Solutions Engineer, Sales Engineer, or similar technical customer-facing role in B2B SaaS
Strong understanding of modern data ecosystems, including data warehouses and GTM stacks
Hands-on experience with integrations involving CRMs, analytics tools, or AI-driven systems
Ability to clearly explain complex technical concepts to both technical and non-technical audiences
Comfort operating in fast-moving, ambiguous environments where process is still being built
A track record of partnering effectively with Sales and Product teams to drive outcomes

Benefits

Medical, dental, and vision, including 100% company-paid plans for you and eligible dependents
Company-paid life & AD&D, plus short- and long-term disability
401(k) with automatic enrollment
Unlimited PTO, plus paid sick leave, company holidays, and bereavement
Up to 20 weeks of paid parental leave at 100% pay (birth, adoption, or foster)
Wellness stipend: $375/quarter
Learning stipend: up to $2,000/year
Internet & cell phone stipend: $25/month
Mental health support, virtual care, and care navigation
Fertility & family-building support, plus backup care membership
Pre-tax commuter benefits (transit & parking)
SF HQ: daily catered breakfast & lunch, meal allowances, and rideshare support when commuting to the office

About the company

Rox builds a revenue operating system using autonomous revenue agents. The platform powers Global 2000 leaders and AI winners.