FREIBURG - Stationsleitung Campervanvermietung (m/w/d)

The role

You will build and manage a campervan rental location and lead a team. You will optimize processes, manage the vehicle fleet, and advise customers on products.

What you will do

• Build the location independently with central departments and the team.
• Ensure smooth daily operations.
• Support the implementation and adaptation of existing standards.
• Contribute ideas to improve processes like vehicle handovers and returns.
• Exchange information with roadsurfer teams in other countries.
• Promote the team through structured onboarding, task planning, and regular feedback.
• Recruit and build the team.
• Oversee the vehicle fleet and coordinate with local service partners.
• Advise customers on myroadsurfer, abo, spots, and rent products.

Required qualifications

• Successfully completed training or studies in a relevant field or comparable qualification.
• At least 1-2 years of professional experience, ideally in car rental, tourism, or related fields.
• Strong service and customer orientation.
• Joy in open and friendly communication.
• Hands-on mentality.
• Pragmatic and solution-oriented approach.
• Very good German and English skills.
• Driver's license class B.

Nice to have

• First experience in team leadership

Benefits

• Collegial atmosphere with flat hierarchies.
• Regular team events like sports sessions, BBQs, or after-work drinks.
• Annual free rental for campers.
• Jobrad offer.
• Corporate Benefits platform.
• Travel Industry Card.
• Family & Friends discounts.

About the company

roadsurfer is Europe's largest campervan rental company. They offer products including rent, abo, sales, and a platform for unique camping spots called roadsurfer spots.