Roadsurfer.Com
Head of Technical Fleet Operations - DACH
Remote (Germany). Posted 25 days ago
The role
You will lead Regional Fleet Managers and oversee fleet operations for over 4000 vehicles across 40 stations in the DACH region. You will drive fleet availability, repair turnaround, cost efficiency, and quality.
What you will do
- Own the Maintenance, Repair, and Fleet Transfer budget
- Ensure cost-efficient, high-quality repairs across the market
- Define repair strategies per vehicle based on damage reports and operational priorities
- Maintain vehicle availability by coordinating workshop capacity, scheduling, and spare parts flow
- Build and optimize the internal and external workshop network
- Lead and develop fleet teams at the station
- Track key KPIs such as repair cost, time, and damage detection accuracy
- Spearhead strategic initiatives to drive continuous improvement
Required qualifications
- Degree or Apprenticeship in Mechanical Engineering, Automotive Technology, or similar technical field
- 8+ years of experience in fleet management, maintenance/repair, or workshop management
- 5+ years of direct people management experience
- Strong analytical and budgeting skills
- Confident leader with excellent communication and stakeholder management skills
- Comfortable working in a fast-paced, multi-site environment
- Travel to internal stations and external vendors within the market required
- Proficient in maintenance or fleet management systems (e.g., SAP, Oracle)
- Working proficiency in both German and English
Nice to have
- direct people management experience, preferably in a technical and operational environment
Benefits
- Team spirit and team events
- Regular team events such as joint sports sessions, pizza & beer evenings
- Personal and professional development through an individual Growth Plan and Inhouse Academy
- Annual camper budget
About the company
Roadsurfer is Europe's largest campervan rental company. They also operate a platform called roadsurfer spots to discover and book unique camping spots.