NÜRNBERG - (Junior) Fleet Care Manager (m/w/d)

The role

You will coordinate all processes for the company's camper vans, including vehicle preparation. You will lead and guide the agents who prepare the vehicles, check vans returned after trips for damage, and make sure quality standards are met.

What you will do

• Coordinate all processes related to the camper vans
• Take part in vehicle preparation
• Lead and guide the agents who prepare the vehicles
• Take part in training agents where needed
• Check camper vans returned after trips for damage and report it to the HQ in München
• Arrange repairs
• Ensure quality standards are met, especially for vehicle preparation

Required qualifications

• Completed vocational training, preferably in car rental, tourism or a similar field
• High service and customer orientation with a friendly, open manner
• Hands-on, willing to get hands dirty
• Strong communication skills
• Resilient problem solver and good organizer
• Fluent German (negotiation-level) and solid English
• Driving licence class B

Benefits

• Team spirit and team events such as sports sessions and barbecues
• Flat hierarchies
• Annual free rental of company camper vans
• Job bike (JobRad) offer
• Corporate benefits platform
• Travel Industry Card
• Family & Friends discounts

Before you apply

• Pay band is published as part of the job description; exact level is decided later in the hiring process

About the company

roadsurfer is Europe's largest campervan rental company, also offering a platform for booking camping spots. The company describes its philosophy as: rent an RV, start your adventure, be happy.