Roadsurfer.Com
FREIBURG - Filialleitung Campervermietung (m/w/d)
Freiburg-Basel. Posted a month ago
The role
You will build and manage a location and its team. You will optimize processes, manage the vehicle fleet, and advise customers on products.
What you will do
- Build the location together with central departments and the team.
- Ensure smooth daily operations.
- Support the implementation and adaptation of existing standards.
- Contribute ideas to improve processes like vehicle handovers and returns.
- Exchange with roadsurfer teams in other countries.
- Promote the team through structured onboarding, task planning, and regular feedback.
- Recruit and build the team.
- Oversee the vehicle fleet and coordinate with local service partners.
- Advise customers on myroadsurfer, abo, spots, and rent products.
Required qualifications
- Erfolgreich abgeschlossene Ausbildung oder Studium in einem relevanten Bereich oder eine vergleichbare Qualifikation
- Mindestens 1-2 Jahre Berufserfahrung
- Service- und Kundenorientierung
- Freude an einer offenen und freundlichen Kommunikation
- Hands-on-Mentalität
- Pragmatisch und lösungsorientiert
- Sehr gute Deutsch- und Englischkenntnisse
- Führerschein Klasse B
Nice to have
- Erste Erfahrung in der Teamführung
- Berufserfahrung in den Bereichen Autovermietung, Tourismus oder verwandten Feldern
Benefits
- Teamspirit & Teamevents
- Jährliche Freimiete für Camper
- Jobrad
- Corporate Benefits Plattform
- Travel Industry Card
- Family & Friends Rabatte
About the company
roadsurfer is Europe's largest campervan rental company. They offer products like rent, abo, sales, and a platform for unique camping spots.