S&S System Engineer - North America

The role

You will ensure the reliable operation of radar systems by delivering technical solutions and troubleshooting issues. This role involves direct customer support, fieldwork, and product improvements through remote monitoring and on-site maintenance.

What you will do

• Provide daily and on-call end-user support focused on software-hardware integration.
• Diagnose and resolve issues remotely or face-to-face for radar deployments.
• Oversee database, system, and server performance while managing security and functionality updates.
• Remotely monitor system stability to safeguard uptime metrics.
• Address malfunction issues on the spot during client visits.
• Analyse root causes and repair or replace faulty software or hardware components.
• Configure system networking using Netplan on Ubuntu for VLANs, static routing, and sensors.
• Resolve Ubuntu stack failures, system services, log analysis, and kernel module issues.
• Conduct regular remote or on-site inspections using monitoring tools.
• Manage sub-contractors on location to ensure compliance with service contracts and quality standards.

Required qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, IT, or a related field
• 3-5 years of electrical engineering experience combining software, Linux, and field hardware
• Solid hands-on Ubuntu Linux administration including system services, log analysis, and package management
• Strong network configuration skills using Netplan, SSH, port forwarding, firewalls, and routing
• Experience with radar systems or similar industrial hardware
• Ability to analyze network diagrams and trace connectivity issues effectively
• Excellent analytical and problem-solving skills with a team-first, practical mindset
• Strong written and verbal communication skills in English
• Valid driver's license for North America
• Willingness to travel up to 25% of the time

Benefits

• Medical insurance managed via United Healthcare
• Group dental, vision, long-term and short-term disability benefits administered via Deel
• 401(k) plan
• Paid time off (PTO) balance of 27 days per calendar year
• Observance of all US federal government holidays
• Provision of Company property including a cell phone and laptop computer
• Opportunities to develop your skills even further through training and certifications

About the company

Robin Radar is a defence technology leader in detecting, tracking and classifying drones and other small airborne objects. The company is one of the top 10 fastest-growing companies in the Netherlands.