Lead Operations (m/w/d)

The role

You will work with Area Managers to lead teams of associates and optimize daily operations. You will monitor performance, assign tasks, and oversee workflows within your department.

What you will do

• Acts as a leader on the floor, assisting Area Managers with team coordination, workload distribution, and productivity tracking
• Understands end-to-end warehouse processes and ensures compliance with operational standards
• Monitors workflow, identifies bottlenecks, and collaborates with management to improve processes
• Conducts quality and safety audits
• Troubleshoots operational issues in real-time and escalates concerns
• Tracks and analyzes performance metrics to drive continuous improvement
• Assists with shift planning and labor allocation
• Acts as a point of contact for associates, addressing concerns and providing guidance
• Fosters a culture of teamwork, engagement, and positive morale

Required qualifications

• High school leaving exam or higher education
• 1+ years of experience in people management, logistics, manufacturing, or operations
• Leadership skills with the ability to motivate and guide a team
• Basic proficiency in Microsoft Office (Excel, Word, Outlook) and ability to analyze data
• Willingness to work flexible shifts, including weekends and holidays

Nice to have

• Previous experience as a Process Assistant, Lead Associate, or similar leadership role in logistics or warehouse operations
• Familiarity with Warehouse Management Systems (WMS) and inventory tracking
• Understanding of Lean or Six Sigma principles to drive process improvements
• Ability to handle multiple priorities and meet deadlines under pressure

Benefits

• A job at a company that is redefining online grocery retail
• A dynamic environment with new challenges every day and exciting opportunities for growth
• Professional development and real opportunities for advancement within the company
• Fair compensation
• Participation in legendary company events

About the company

Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. The company combines cutting-edge logistics, automation, and local sourcing to deliver fresh groceries in under three hours.