Senior S&OP Manager

The role

The Senior Sales and Operations Planning Manager will build an end-to-end forecasting function from the ground up. This role owns the order- and revenue-level demand forecast to support the S&OP cycle across European markets.

What you will do

• Own the daily and weekly production of the group demand forecast across all markets and fulfillment centers.
• Drive forecast accuracy and bias performance and conduct root-cause analyses on deviations.
• Build and own the demand review pack and scenario models for the S&OP cycle.
• Translate demand into inventory, warehouse workload, labor, throughput, and delivery requirements.
• Drive the automation of manual routines alongside BI and Engineering teams.
• Prepare data and analysis for executive updates and S&OP governance rituals.
• Lead forecasting prep for campaigns, seasonal transitions, and peak events.
• Partner with market planners, Category, Marketing, Fulfillment, Last Mile, and BI teams.
• Identify and flag process gaps to make the department resilient.

Required qualifications

• 3+ years of experience in Demand Planning, Forecasting, Supply Chain Planning, or Business Analytics.
• Hands-on ownership of a recurring forecast within a high-velocity retail, e-commerce, logistics, or operational environment.
• Advanced command of forecasting methodologies, scenario modeling, and forecast accuracy metrics.
• Advanced spreadsheet modeling and SQL (or equivalent) to query large data sets independently.
• Ability to specify tooling improvements and drive automation alongside engineering/BI teams.
• Working knowledge of BI and visualization tools (Tableau, Power BI, Looker, or similar).
• Proven ability to enforce standards and deadlines across multiple markets while communicating insights to non-technical stakeholders.
• Fluent English

Nice to have

• Background in online grocery or fresh/perishable goods retail.
• Prior exposure to an established S&OP / IBP cycle.
• Experience converting demand forecasts into labor, fulfillment, or transport requirements.
• Scripting or automation experience (Python or similar) beyond standard spreadsheets.
• Knowledge of Czech or Slovak

Benefits

• Strong fixed salary
• Free lunch every day
• Fresh fruit & veggies in the office
• Three days in the office, 2 days Home Office
• Unlimited paid vacation based on trust
• Peer credits to use in our internal cafeteria
• Free Xtra membership
• 10% cashback on everything you buy on Rohlik.cz
• Company sports challenges
• Subsidised Multisport card

About the company

At Rohlik, Integrated Business Planning and S&OP are the backbone of how they run efficient operations, optimize resources, and scale sustainably.