Teamleiter Fulfillment (m/w/d)

The role

You will act as the central control instance for personnel deployment and operational flow in German fulfillment centers. You will monitor real-time performance from an office in Garching to balance capacities and synchronize processes.

What you will do

• Monitor dashboards in real time to ensure correct personnel distribution
• Adjust personnel distribution and shift plans based on order volume or priorities
• Manage critical provision times and idle times to address bottlenecks
• Coordinate with site managers and floor teams to implement adjustments
• Analyze shift performance and identify recurring process gaps
• Review SOP standards with sites
• Provide feedback for the development of internal tools

Required qualifications

• Completed training as a Speditionskaufmann/-frau or comparable qualification
• Practical experience in dispatching, shift coordination, operational deployment planning, or personnel deployment control
• Very good English skills
• Willingness to work in a 24-hour three-shift system from Monday to Saturday
• Ability to manage complex processes and coordinate cross-site measures
• Understanding of KPIs, SLAs, workflow control, and personnel deployment planning
• Proficiency with real-time dashboards, WMS platforms, and automated workforce flow tools

Nice to have

• Experience in a control room, control center, control tower, workforce management, or automated warehouses
• Good Hungarian skills

Benefits

• Daily meal allowance of 9.00 € tax-free
• Daily travel allowance of 5.00 €
• 300.00 € in vouchers twice a year
• Knuspr Xtra Account with 10% cashback on orders
• CorporateBenefits discounts on fitness, travel, event tickets, and shopping

About the company

Knuspr redefines grocery shopping by delivering fresh, regional groceries and daily necessities to thousands of customers daily.