Senior/Principal Product Manager - Observability

The role

You will own the strategy, roadmap, and delivery of Radiant's observability platform and customer-facing telemetry capabilities. You will work across metrics, logs, traces, alerting, dashboards, infrastructure telemetry, usage data, and operational insights.

What you will do

• Own the strategy, roadmap, and delivery for Radiant's observability products and platform capabilities.
• Define the customer and internal experience across metrics, logs, traces, alerts, dashboards, and service health.
• Productise telemetry across compute, GPUs, networking, storage, Kubernetes, and platform services.
• Translate customer and operational needs into clear product requirements, APIs, workflows, and priorities.
• Partner with engineering and SRE on instrumentation, telemetry pipelines, retention, alerting, and observability architecture.
• Improve troubleshooting, root-cause analysis, and incident response through better visibility and diagnostics.
• Define capabilities for customer-facing monitoring, usage visibility, performance insights, and service health.
• Drive integrations with APIs, SDKs, web console, support tooling, and platform services.
• Define success metrics across coverage, reliability, time-to-diagnosis, alert quality, adoption, and platform performance.

Required qualifications

• Experience owning technical products, observability platforms, cloud infrastructure, developer platforms, or SRE tooling.
• Strong understanding of observability concepts and modern cloud infrastructure.
• Strong technical fluency across telemetry: metrics, logs, traces, events.
• Strong technical fluency across monitoring: alerting, dashboards, SLOs, SLIs, service health.
• Strong technical fluency across infrastructure: Data center, GPU, HPS (Weka, Vast, DDN), GPU Fabric, Kubernetes, containers.
• Strong technical fluency across data platforms: ingestion, aggregation, retention, querying.
• Strong technical fluency across APIs & integrations: OpenTelemetry, Prometheus, webhooks, APIs.
• Familiarity with tools such as Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Datadog, Splunk, Elastic, or similar.
• Strong understanding of cardinality, sampling, retention, cost, telemetry quality, and distributed system failure modes.
• Able to balance depth of visibility, usability, performance, and cost.
• Strong prioritisation, communication, and stakeholder management skills.

Nice to have

• Observability mindset: You think beyond dashboards to how users understand system behaviour.
• Product thinking: Turn raw telemetry into useful, actionable product experiences.
• Technical fluency: Work credibly across infrastructure, telemetry pipelines, APIs, and distributed systems.
• Customer empathy: Understand how developers and operators debug and operate production workloads.
• Systems thinking: Connect signals across compute, network, storage, applications, and platform services.
• Ownership: Drive observability capabilities from discovery through launch, adoption, and iteration.

Benefits

• 25 days of annual leave
• Learning Time: dedicated learning time to focus on new skills, projects or interests
• Private medical insurance via Bupa
• Cycle to Work Scheme
• Gympass subscription to a variety of gyms and wellbeing apps
• Participation in the company shares program
• Enhanced parental pay & leave

About the company

Radiant is redefining how AI infrastructure is built by designing and operating AI-native infrastructure platforms. It was established by Brookfield, a leading global alternative asset manager.