Senior Field Product Engineer

The role

You will work directly with customers to help them adopt, integrate, and get value from the Radiant cloud platform. You will sit at the intersection of product, engineering, solutions, and the customer, working hands-on across APIs, infrastructure, integrations, developer tooling, and production workloads.

What you will do

• Work directly with customers on technical discovery, onboarding, integration, and deployment.
• Build prototypes, integrations, tooling, and reference implementations to unblock customer use cases.
• Translate customer requirements and field feedback into clear product and engineering priorities.
• Support complex workloads across compute, storage, networking, Kubernetes, identity, and platform services.
• Investigate and resolve technical friction across APIs, SDKs, automation, and infrastructure.
• Partner with product and engineering on product gaps, usability issues, and new platform capabilities.
• Create reusable solutions, documentation, examples, and best practices from customer engagements.
• Support proofs of concept, technical evaluations, and early deployments.
• Help ensure successful customer outcomes while avoiding one-off solutions that do not scale.

Required qualifications

• Strong software or infrastructure engineering experience, ideally in cloud, platform engineering, developer tooling, or distributed systems.
• Comfortable working directly with technical customers in high-trust environments.
• Strong understanding of cloud infrastructure: compute, storage, networking, Kubernetes, containers
• Strong understanding of developer tooling: APIs, SDKs, CLIs, automation
• Strong understanding of platform engineering: provisioning, IAM, observability, reliability
• Strong understanding of distributed systems: failure handling, retries, queues, scaling
• Strong debugging and problem-solving skills across application and infrastructure layers.
• Comfortable moving from an ambiguous customer problem to a working technical solution quickly.
• Able to identify what should become product, what should remain integration work, and what should not be built.
• Strong communication skills and able to work effectively across customers, product, and engineering.

Benefits

• 25 days of annual leave
• Learning Time
• Private medical insurance via Bupa
• Cycle to Work Scheme
• Gympass subscription to a variety of gyms and wellbeing apps
• Participation in the company shares program
• Enhanced parental pay & leave

About the company

Radiant designs and operates AI-native infrastructure platforms for GPU-native workloads and high-performance AI systems. It was established by Brookfield, a global alternative asset manager.