AI Operations Lead

The role

You will work as a core member of the Internal AI team to build leverage and become AI-native. You will fix bottlenecks with AI agents, apps, and workflows and support foundational AI systems, tooling, and primitives.

What you will do

• Audit workflows across teams to identify automation and AI opportunities.
• Translate business pain points into a prioritized roadmap.
• Design and deploy AI-powered agents, apps, and workflows using code/no-code tools.
• Partner with teams to build an AI-first culture through enablement sessions and documentation.
• Define success metrics and track performance for every initiative.
• Develop core primitives including documentation, skill/agent libraries, SOPs, and governance frameworks.

Required qualifications

• Deep and demonstrated experience using AI to build, ship, and accelerate work.
• Fluent with low-code/no-code and development tools (Claude Code, Cursor, etc.), SQL & BI tools, APIs, scripting, and integrations.
• Analytical and empathetic problem-solver.
• Excellent communicator.
• Systems builder.
• Comfortable with ambiguity and speed.
• 3–6 years of experience in product management, product ops, forward deployed/solutions engineering, technical program management, or a similar role where you have solved problems with technical soluti

Nice to have

• Experience at a Series A–C startup or high-growth startup company (or former founder)
• Familiarity with compliance, finance, or payments workflows
• Experience with workflow orchestration and integration architecture (webhooks, auth flows, data pipelines)
• Background in change management or internal enablement programs
• Experience with data platforms (Google Cloud, DBT) or data modeling
• Track record of driving measurable adoption of internal tools or processes
• Experience building internal knowledge bases, technical SOPs, or developer-facing documentation

Benefits

• Unlimited time off (10 days minimum required)
• Flexible working
• Stipend to set up a home workspace
• 95% coverage of health, dental, and vision plan costs for US Rainmakers
• 90% coverage for dependents
• 100% company-subsidized life insurance plan
• 401(k) with a 4% company match
• Equity option plan
• Monthly stipend for eligible health and wellness spending
• In-office meals via DoorDash credit
• Team summits including domestic and international offsites

About the company

Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. The company delivers secure, scalable infrastructure that makes money move freely and instantly around the world.