IT Manager

The role

You will own and evolve internal technology and security foundations. This includes managing IT operations, identity and access management, and raising the internal security posture.

What you will do

• Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.
• Serve as the primary owner of IT vendors and tooling.
• Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.
• Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.
• Own identity and access management across tools.
• Design and maintain role-based access controls across core systems.
• Audit and clean up existing permissions across tools.
• Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.
• Lead the rollout and management of hardware-based authentication.
• Define and document policies around device usage, access, and security best practices.

Required qualifications

• 5 or more years in IT support, IT systems engineering or automation engineering
• Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory
• Scripting and automation proficiency in Python and JavaScript for API interaction and system management
• Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more
• Hands on experience with office networking and AV such as UniFi
• Comfort supporting onsite infrastructure across multiple offices
• A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR
• Strong end user support instincts
• Excellent written and verbal communication
• Experience as part of a lean IT team (team of 1-2)

Nice to have

• Okta Workflows
• Experience in fintech, payments, Web3 or another regulated and high compliance environment
• Experience with agentic AI tools and building AI powered internal workflows
• Vendor negotiation and SaaS cost optimization experience

Benefits

• Unlimited time off (10 days minimum required)
• Flexible working
• Stipend to set up a home workspace
• US Rainmakers cover 95% of health, dental, and vision plan costs and 90% for dependents
• 100% company-subsidized life insurance plan
• 401(k) with a 4% company match
• Equity option plan
• Monthly stipend for eligible health and wellness spending
• In-office meals via DoorDash credit
• Team and company offsites, both domestic and international

About the company

Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. It is a hypergrowth company backed by investors in fintech, crypto, and SaaS.