Senior Product Operations Manager

The role

You will own the product operating system end to end, including rituals, launch motions, and partner feedback loops. You will work across product, engineering, partnerships, and customers to drive operational excellence.

What you will do

• Own the product operating cadence including planning, prioritization, and roadmap reviews
• Run the launch motion end to end across cards, payments, and platform
• Build and run the partner feedback loop to turn input into prioritized product signal
• Stand up tooling, dashboards, and documentation
• Partner with PMs to scope and ship cross-functional initiatives
• Drive operational excellence through metrics hygiene, postmortems, and decision logs
• Identify and remove friction in process, tooling, communication, and decision-making

Required qualifications

• 5–8 years of product operations, program management, chief-of-staff, or strategy & operations experience
• Track record of building operational excellence inside a product-led company with a strong engineering culture
• Exceptional product judgment and operating instincts
• Senior, autonomous operator
• Strong technical fluency in APIs, payments systems, and blockchain concepts
• Excellent written and verbal communication
• Proven ability to ship cross-functional initiatives quickly and measure impact

Nice to have

• Experience operating inside a product org shipping cards, payments, or cross-border fintech products
• Exposure to stablecoins, crypto, or smart contract ecosystems
• Previous startup or hypergrowth environment experience
• Experience standing up product ops as a function from early days

Benefits

• Unlimited time off (10 days minimum required)
• Flexible working
• Stipend to set up a home workspace
• US Rainmakers cover 95% of health, dental, and vision plan costs and 90% for dependents
• 100% company-subsidized life insurance plan
• 401(k) with a 4% company match
• Equity option plan
• Monthly stipend for eligible health and wellness spending
• In-office meals via DoorDash credit
• Team and company offsites, both domestic and international

About the company

Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. It is a hypergrowth company valued at $1.95B.