Technical Product Owner - AI & Agents

The role

You will own agentic products that help vertical SaaS platforms run and grow their payments programs. You will also help shape how AI and agents are used across the company by partnering with teams company-wide.

What you will do

• Owning the product direction for the agent harness
• Defining and building evaluation, regression testing, and telemetry
• Tuning agent behavior hands-on in partnership with engineering
• Driving model selection and routing decisions across multiple LLMs
• Designing how clients' agents interoperate with Rainforest through MCP and agent-to-agent communication
• Making product changes directly using AI coding tools
• Serving as an internal thought leader on AI and agents
• Representing agentic products externally with clients and the market

Required qualifications

• Hands-on experience building agentic products or agent harnesses, including tool use, memory, prompt assembly, and evaluation
• Deep, current knowledge of the LLM landscape, including frontier and open-weight models
• Daily fluency with AI coding tools and comfort making real code changes
• Experience building evals or regression suites for LLM-based systems
• Familiarity with MCP, agent-to-agent protocols, embeddings, and multi-model architectures
• A strong technical background from product, engineering, or an adjacent role
• Exceptional written and verbal communication
• Comfort with ambiguity and a high degree of autonomy

Nice to have

• Experience in payments or fintech

Benefits

• Comprehensive health benefits package
• Unlimited paid time off
• Paid parental leave
• Fun and flexible working environment

About the company

Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple. It is led by a successful repeat fintech founder and has venture backing from a Top 10 VC firm.