Solutions Consultant, Post Sales, Mid-Market

The role

Solutions Consultants, Post-Sales partner with Account Management to expand relationships with existing Ramp customers. You will act as a technical and financial subject matter expert to resolve complex ERP integrations and configuration challenges.

What you will do

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers
• Evaluate customer requirements for expansion opportunities through use-case analysis and technical scoping
• Design and recommend Ramp architecture including APIs, ERP integrations, and HRIS connectors
• Act as a technical advisor to customers and internal teams regarding integration and system design
• Troubleshoot ERP and integration blockers for systems like NetSuite, Sage Intacct, Microsoft Dynamics, and Oracle Fusion
• Support Account Managers on technical workstreams during product rollouts
• Advocate for integration development alongside Product and Partners
• Influence Ramp's product roadmap by channeling customer feedback to Product and Engineering teams
• Contribute to internal documentation and knowledge bases

Required qualifications

• 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
• Bachelor's degree in computer science, engineering, finance, business, or a related field
• Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort with APIs, integration logic, and system architecture
• Experience running product demonstrations and translating technical capabilities into business value
• Strong communication skills
• Collaborative mindset
• Ability to thrive in ambiguity and fast-paced environments

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed at Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.