Account Manager | Growth

The role

You will own expansion and retention for a scaled portfolio of Ramp customers. You will identify growth opportunities and operate scaled touch-points to engage customers.

What you will do

• Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
• Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
• Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant
• Leverage sales methodologies to uncover customer needs and pain points
• Gather and provide customer feedback to inform product roadmap and customer communication strategy
• Collaborate with cross-functional partners to improve operational efficiencies and advocate for customers

Required qualifications

• Minimum 2 years of customer-facing or direct sales experience
• Proven track record of achievement in a high velocity business environment
• Prior CRM experience
• Experience with outbound prospecting and conducting product demonstrations
• High level of comfort with sales tools and processes
• Consultative sales approach
• Comfortable leveraging analytical and quantitative skills
• Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
• Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
• Dedication to tracking and improving performance and efficiency on a daily basis
• Excellent verbal and written communication skills
• Organizational, project management, and time management skills

Nice to have

• Bachelor’s degree from an accredited university
• Experience with financial services sales
• Experience at a high-growth startup

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp builds smart infrastructure for finance teams to automate spend, authorize payments, flag risk, and close books. The company serves over 85,000 companies.