Engagement Manager

London, UK. Posted 5 months ago

The role

You will lead customers through the full transformation journey from implementation to agentic workflow adoption. You will own a book of customers, driving activation, adoption, and expansion opportunities.

What you will do

Lead customers through the full transformation journey from implementation through agentic workflow adoption
Own the revenue target for your book of business
Build and own the change management strategy for each account
Quantify and communicate Ramp's impact to CFOs and Controllers
Help customers adopt Ramp's agentic finance capabilities
Maintain feedback loops with Design & Engineering to drive product decisions
Support the GM on strategic initiatives like competitive landscape and ICP refinement

Required qualifications

Right to work in the UK is required
Willingness to travel frequently across the UK and Europe
Founder-mode mentality with a track record of building, selling, or figuring something out on your own
AI fluency as a daily habit
Deep product expertise to provide prescriptive recommendations
Technical acumen regarding integrations, APIs, and workflow architecture
Commercial instinct to identify expansion opportunities
Strong written and verbal communication
High frustration tolerance and resilience

Nice to have

Fluency in additional European languages
Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
Exposure to fintech, SaaS, or B2B sales cycles
Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Before you apply

Right to work in the UK is required

About the company

Ramp builds smart infrastructure for finance teams to automate spend, authorize payments, flag risk, and close books. The company serves over 85,000 companies.