Technical Consultant, Enterprise

The role

Technical Consultants act as a liaison between customers and internal technical teams to establish partnerships. You will design financial solutions through Ramp and partner integrations to address customer needs.

What you will do

• Act as a technical advisor to customers and internal teams for implementations and expansion
• Partner with Customer Activation and Account Management to propose scalable solutions involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams
• Problem-solve technical hurdles and propose product implementations
• Participate in technical discovery to recommend Ramp architecture and API usage
• Act as a subject matter expert for HRIS and Accounting integration partners
• Troubleshoot integration blockers and guide configuration decisions
• Contribute to internal documentation and tooling
• Influence the product roadmap by channeling customer feedback to Product and Engineering teams

Required qualifications

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort working with APIs, integration logic, and system architecture
• Strong communication skills
• Collaborative mindset and ability to work cross-functionally
• Exceptional organization and problem-solving skills
• Ability to thrive in ambiguity and fast-paced environments

Nice to have

• ideally in a SaaS or fintech environment

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

Before you apply

• If you are being referred for the role, please contact that person to apply on your behalf
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.