Manager, Account Manager | Growth

The role

You will lead a team of 5-8 Account Managers to grow the emerging and SMB customer segment. You will build playbooks, coaching systems, and scalable motions to hit spend activation, retention, and expansion goals.

What you will do

• Build and run a high-performing team of 5-8 Account Managers
• Prioritize team time and engage with AMs to break into top accounts
• Manage quota performance and pipeline generation for spend activation, product activation, retention, and expansion
• Forecast business to senior leadership on a weekly cadence
• Hire and develop Account Managers through training and role-plays
• Coach reps through daily 1:1s and call feedback
• Refine team processes and tooling to improve efficiency
• Partner cross-functionally with Sales, CX, CSM, Risk, and Product

Required qualifications

• Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor
• Proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
• Minimum 1+ years building and leading account management or sales teams
• Track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
• Ability to articulate contractual, technical, and financial value to customers, including executive leaders
• Proficiency with data analytics tools (Salesforce, Looker, Excel)
• Strong collaboration and influencing skills
• Excellent communication and presentation ability
• High agency and adaptability

Nice to have

• Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
• A genuine passion for hiring, with a thoughtful approach to team planning and development
• A desire and willingness to jump headfirst into complex, challenging problems

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.