Senior Technical Program Manager

The role

This person will lead large technical programs across engineering and partner teams. They will work across engineering, product, and business teams to drive execution and improve incident response processes.

What you will do

• Lead large technical programs across engineering and partner teams.
• Connect platform and product engineering teams and surface dependencies.
• Own programs from scoping and kickoff through delivery, measurement, and retrospective.
• Partner with engineering leaders on roadmaps and organizational goals.
• Help engineers and partner teams communicate business and engineering priorities.
• Strengthen Ramp’s incident response program by improving processes and facilitating retrospectives.
• Help define how TPMs work at Ramp by setting standards and creating playbooks.

Required qualifications

• 5+ years of technical program management experience.
• Hands-on fluency with AI tools such as Cursor or Claude Code.
• Ability to execute directly while improving how the broader team works.
• Track record of building trust quickly and working effectively across teams.
• BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
• Strong systems thinking.
• Experience leading cross-functional programs toward ambitious goals with urgency and ownership.

Nice to have

• Experience with cell-based or multi-region architectures, or international expansion.
• Hands-on experience with infrastructure, CI/CD, or observability tools.
• Experience leading reliability programs.
• Experience building programs in rigorous, fast-moving organizations.
• A background in software engineering.
• Familiarity with how LLM-based systems are built and deployed.

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building smart infrastructure for finance teams to automate spend flow. They serve over 85,000 companies by authorizing payments, flagging risk, and closing books.