Manager, Account Manager, Commercial

The role

You will lead and coach a team of Commercial Account Managers focused on expansion and retention. You will own team-level pipeline, forecasting, and revenue targets while developing scalable upsell and cross-sell strategies.

What you will do

• Lead, coach, and develop a team of Commercial Account Managers
• Own team-level pipeline, forecasting, and revenue targets
• Develop and execute scalable upsell/cross-sell strategies
• Build understanding of Ramp customer personas
• Equip team with sales methodologies
• Translate product and go-to-market changes into team sales and prioritization
• Synthesize customer feedback to inform product roadmap and communication strategy
• Partner cross-functionally with Sales, Marketing, Product, and Operations
• Hire and onboard top talent

Required qualifications

• Minimum 6 years of customer-facing or direct sales experience
• At least 2 years in a people management role
• Proven track record of leading high-performing teams in a high-velocity sales environment
• Experience with CRM tools
• Ability to build and maintain team-level reporting and dashboards
• Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes
• Consultative sales mindset with strong analytical skills
• Ability to coach others to engage with business challenges at a strategic level
• Comfort engaging with and enabling team to sell to C-level executives, finance teams, and key decision makers
• Consistent track record of hitting or exceeding team-level sales targets
• Strong operational rigor with a data-driven approach
• Excellent verbal and written communication skills

Nice to have

• Experience with financial services sales
• Experience at a high-growth startup
• Salesforce

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp builds smart infrastructure for finance teams to automate payments, risk flagging, spend categorization, and closing books. The company serves over 85,000 companies.